If you have a complaint a food business relating to:
- Food safety
- Food hygiene practices
- Foreign object found in food
- Registration of a business
- Food display or storage
- Cleanliness, or rubbish dumped outside the premises
Please contact us by filling in our online request form
Or phone 0800 653 800. You need to provide as much information as possible.
Complaint about food poisoning or hospitalisation
If you suspect you or others are suffering from food poisoning, contact a health protection officer at Tairawhiti District Health Board phone: 06 8691311 or after hours 06 8690500 to report this.
For further information visit the food safety section of Ministry for Primary Industries website
Complaint relating to service or food presentation
We don't handle complaints about the quality of service, or the palatability or presentation of food.
You need to direct these to the manager of the business.